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It is very important to find the best seal around your eyes with the least gap as possible because the better the seal the better it'll protect your eyes. You may submit a picture of your face to us so that we can give you our top 3 suggestions. If you've never tried our eyewear before it is highly recommended to try at least 3 options to find the best fit. Participate in our 10 Day Trial Programand refer to our First Time User Guide.
Please refer to our Clean & Care Guide.
When cleaning the lenses please do not use a lens cleaner that has alcohol or is an alcohol based solution, as it will damage the antifog coating. Do not wash glasses under the water because water can delaminate the foam off the 7eye eyecup, decrease the bond off the antifog coating on the lens, and rust the magnets on Ziena glasses. Do not leave glasses in a hot car because the lens coating on the glasses and foamed eyecup can be affected by excessive heat.
Each eyecup usually lasts anywhere from 3 months to 5 years depending on care & cleaning methods. Never soak the eyecups in water. Always use a pre-moistened wet cloth and make sure the eyecup and magnets/foam are fully dry before placing back on the frame. Make-up, lotions, and sweat will also affect the longevity of the eyecups.
The patented silicone moisture chamber locks in moisture while blocking out wind, glare and airborne irritants like dust and pollen. The moisture chamber reduces tear evaporation and increases overall comfort.
The eyecup is made of hypoallergenic, latex-free silicone.
All frames can accommodate prescription lenses. Prescription ranges go from (+)4.00 to(-)4.00. Please call our office if it's outside the range as hi-index lens options may be available.
7eye glasses have foam behind the frame and looks more like sunglasses so it looks more like outdoor glasses when worn. Most 7eye frames are Z87.1 safety rated glasses and are sturdier. Ziena glasses have silicone behind the frame and look more like optical frames that you can wear for both indoor and outdoor use. If you play sports, 7eye is recommended. If you have dry eyes, whatever frame provides the best seal around the eyes is the best choice.
Using sunscreen around the eyewear may affect 7eye's foamed eyecup (silicone eyecup is ok) as it may leave black marks around the eyes if it is a new eyecup. This can last the first 2-3 times of wear. If you wish to use sunscreen, please apply it 30 minutes beforehand and let it absorb to our skin before using the glasses.
The answer is no. Any Polycarbonate-made material would have BPA in it. It acts as a solidifying agent so that the plastic doesn't stay too soft. This is present in any polycarbonate lenses in our products.
BPA is mostly used in most plastics and food can lining. It affects the female reproductive system thus it is mentioned in the ubiquitous Prop 65. As long as you don't digest a few hundred lenses at one time, the level of BPA in our product needed to affect your reproductive system, it should be ok. But by the time you eat that many lenses, don't worry about the reproductive system. Let's focus more on your pipe system everywhere else in the body.
The Prop 65 warning is not enforced in all states. However, as Ziena resides in a state where Prop 65 is enforced, it is required to mention it everywhere the products are sold. For more information, please refer to this government link.
With countries like the UK and France, we have a distributor that will be able to fulfill your order. Please go to our company page to find your country’s distributor and contact them directly.
We are proud that our eyewear is not mass produced. Each frame is custom built and made to order. All orders can take up to
three days to be processed from time of order. Order cutoff time is Monday to Friday 1:00 PM PST. Orders placed after the cutoff will process the following business day. Orders with upgraded shipping (express, overnight, etc.) will take up to 2 days to complete though most of the time it can be done within 1 day. Prescription orders may take up to 2 weeks to process and if anti-fog is being applied it may take 3 weeks to process.
No, you do not have to have a prescription to order Ziena eyewear. We offer a great line of non-prescription lenses that you can choose from that range between standard clear lenses, transition lenses and polarized lenses. All frames are able to accommodate prescription and non-prescription lenses.
We suggest using a gentle hypo-allergic wet wipe or make-up remover. Using small circular motions and the tip of your finger with the wet wipe, massage the dirt away. Try to avoid harsh hand soaps.
Yes! We honor all of our servicemen and women 365 days a year. We give a 25% discount on any of our frames with valid documentation. Documentation can be emailed to us for one time registration. The offer excludes discontinued frames and prescription lenses.
For more info click here.
Before you send the glasses back, please have someone take picture of you wearing the product. Take pictures of top of the frame, front view, and below the frame where we can see the foam sealing around your face and see where the gap is.
At this time we do not have the technology to make the silicone translucent. Sorry about this.
Ziena glasses are not meant for driving as it is meant to alleviate pain from dry eyes, protect eyes from COVID and eye allergies, and to help treat light sensitivity / photosensitivity. Please be careful of your surroundings as peripheral vision is hampered.
Regardless of lens color or darkness, all our lenses including clear lenses have 100% UVA+UVB protection. We shouldn't be complacent thinking 100% UV is all you need. Bright light that has UV filtered can still damage eyes. For outdoors, we recommend a dark tinted lens, especially with polarization to reduce glare.
Yup. Nowadays eyewear companies prefer to say 100% UVA + UVB to sound like there are extra things in there. Thanks marketing fluff team!
We have removed a few countries as an option because we have local shops that sell the glasses in your country. Ordering through your country's locations will save you excessive international shipping fees and worse, the custom duties, which are often 30-50% of your order amount.
Please refer to our Lost Package Policy.
