Repair Services & Warranty

Ziena One Year Limited Warranty:

Ziena frames are warranted against defect in materials or manufacturing for one year from the date of purchase. The warranty does not cover against lost product. Ziena will repair or replace the defective part at its discretion. All Ziena frame warranty claims must be processed by an authorized Ziena eyewear professional. Eye cups and lenses are not covered by warranty due to wear and tear. Additionally scratches and bubbling on the frame surface is also not covered due to wear and tear. All terms are subject to change without notice. 

Disclaimer:

All Ziena lenses, including clear lenses, have 100% UVA + UVB protection and are made with shatter-resistant polycarbonate material. Please note there may be a reduction of peripheral vision depending on the design and fit of the eyewear. It is not intended for driving purposes. 

Repair Services:

Ziena warranty claims must include proof of purchase. Please allow 7-10 days to process your request. Ziena can also repair frames that are no longer under warranty.

Send product along with contact information and proof of purchase to the same shipping address.

For your protection, use an insured, traceable shipping method (e.g. Fedex, UPS, Insured Mail)

Warranty processing fee of $11.95

Please Ship All Warranties And Repairs To:

Ziena

Attn: Warranty Repair

2060 S. Haven ave.

Ontario, California 91761

If you have any questions call us at: (909)-509-8228 | 8:00am-4:30pm (PST) | Mon-Fri

Ziena Lens Guide

Fully Customizable! Every Ziena SharpView™ lens is optically correct, de-centered and shatter resistant to ensure a clear, sharp image in every direction. Comes with 100% UVA+UVB Protection. When ordering a pair of Ziena, all lens options are available and custom-cut to fit your optic needs.  

 

CLEAR
Ideal for Indoors, Office, & Night Driving
Light Transmittance Rate: 90%

Clear lenses are perfect if you are wearing your eye-wear primarily indoors or night riding. Clear lenses give 100% UVA+UVB protection and are optically correct providing you with ultra-clear vision.

NEW!
BlueByrd Blue Light Blocker
Ideal for Indoors, Office, & Night Driving
Light Transmittance Rate: 80.89%

The latest technology in blue light blocking lenses - BLUEBYRD™. Reduce digital eye strain and migraines when using digital devices. Block harmful blue light & enhance your vision with BLUEBYRD™.

 

GRAY
Bright/Sunny Conditions
Light Transmittance Rate: 12%

Perfect for keeping your eyes comfortable in full sun conditions. Gray lenses help prevent eye fatigue and provides you with the truest color perception.

 

POLARIZED COPPER
Increased Contrast & Cuts Glare From The Sun
Light Transmittance Rate: 10%

Provides a beautiful warm tint, improves visual definition, and provides high contrast to make colors pop. Polarized lenses are the right choice for cutting out glare while doing outdoor activities like driving, boating, golfing and more.

 

POLARIZED GRAY
Total Glare Protection From The Sun
Light Transmittance Rate: 11% 

Polarized gray lenses provide extra protection against glare-causing reflections of light from water, sand, snow, concrete roadways and other reflective surfaces. The polarized gray lens offers the highest available light reduction for the richest colors and sharpest contrast. Also a great solution for mild light sensitivity while outdoors.

 

PHOTOSENSITIVE GRAY
The Ideal Lens For Light Sensitivity
Light Transmittance Rate: 3%
*Waiver needed - Click here to download form.

The darkest lens available for photosensitive customers that need extreme protection. Not suitable for driving or in low light conditions. Due to the extreme dark tint of this lens all customers are required to sign a waiver before purchase.

 

NEW!
PHOTOCHROMIC DARKShift® - Clear to Dark Gray
The Darkest Light Adjusting Lens Ever!
Light Transmittance Rate: 78% - 9%

Need darker transition lenses? If the answer is yes then you need the new DARKShift® lens. This photochromic advancement surpasses the bar set by our Eclypse® lens and not only transitions darker but with a higher ABBE value the lens truly gives new definition to enhanced vision clarity.

 

 

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