Repair Services & Warranty

Ziena One Year Limited Warranty:

Ziena frames are warranted against defect in materials or manufacturing for one year from the date of purchase. The warranty does not cover against lost product. Ziena will repair or replace the defective part at its discretion. All Ziena frame warranty claims must be processed by an authorized Ziena eyewear professional. Eye cups and lenses are not covered by warranty due to wear and tear. Additionally scratches and bubbling on the frame surface is also not covered due to wear and tear. All terms are subject to change without notice. 

Disclaimer:

All Ziena lenses, including clear lenses, have 100% UVA + UVB protection and are made with shatter-resistant polycarbonate material. Please note there may be a reduction of peripheral vision depending on the design and fit of the eyewear. It is not intended for driving purposes. 

Repair Services:

Ziena warranty claims must include proof of purchase. Please allow 7-10 days to process your request. Ziena can also repair frames that are no longer under warranty.

Send product along with contact information and proof of purchase to the same shipping address.

For your protection, use an insured, traceable shipping method (e.g. Fedex, UPS, Insured Mail)

DOWNLOAD REPAIR FORM HERE

Please Ship All Warranties And Repairs To:

Ziena

Attn: Warranty Repair

2060 S. Haven ave.

Ontario, California 91761

If you have any questions call us at: (909)-509-8228 | 8:00am-4:30pm (PST) | Mon-Fri

Ziena Lens Guide

Ziena® lenses offer 100% UVA + UVB protection, are de-centered and tapered for the sharpest image in every direction.

All non-polarized lenses feature anti-fog treatment on inner side of lens.

All Ziena® eyewear is custom made to order and never mass produced.

 

CLEAR

Ideal for Indoors, Office, & Night Driving

Light Transmittance Rate: 90%

Clear lenses are perfect if you are wearing your eye-wear primarily indoors or night riding. Clear lenses give 100% UVA+UVB protection and are optically correct providing you with ultra-clear vision.

GRAY

Bright/Sunny Conditions

Light Transmittance Rate: 12%

Perfect for keeping your eyes comfortable in full sun conditions. Gray lenses help prevent eye fatigue and provides you with the truest color perception.

POLARIZED COPPER

Increased Contrast & Cuts Glare From The Sun

Light Transmittance Rate: 10%

Provides a beautiful warm tint, improves visual definition, and provides high contrast to make colors pop. Polarized lenses are the right choice for cutting out glare while doing outdoor activities like driving, boating, golfing and more.

POLARIZED GRAY

Total Glare Protection From The Sun

Light Transmittance Rate: 11% 

Polarized gray lenses provide extra protection against glare-causing reflections of light from water, sand, snow, concrete roadways and other reflective surfaces. The polarized gray lens offers the highest available light reduction for the richest colors and sharpest contrast. Also a great solution for mild light sensitivity while outdoors.

PHOTOSENSITIVE GRAY

The Ideal Lens For Light Sensitivity

Light Transmittance Rate: 6%

*Waiver needed - Click here to download form.

The darkest lens available for photosensitive customers that need extreme protection. Not suitable for driving or in low light conditions. Due to the extreme dark tint of this lens all customers are required to sign a waiver before purchase.

NEW!
PHOTOCHROMIC DARKShift® - Clear to Dark Gray

 The Darkest Light Adjusting Lens Ever!

Light Transmittance Rate: 78% - 9%

Need darker transition lenses? If the answer is yes then you need the new DARKShift® lens. This photochromic advancement surpasses the bar set by our Eclypse® lens and not only transitions darker but with a higher ABBE value the lens truly gives new definition to enhanced vision clarity.

 

 

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